Frequently asked questions
1Why should I work with Octopus Digital?
We have over 20 years of website design, web development, and online marketing experience. Unlike a lot of digital marketing companies, we strive to be approachable and easy to work with. That's why we talk to you in terms you will understand. We focus on staying current with today’s technology and being relevant for the times, but we also want to provide you with the best possible customer service experience in the process. To get a glimpse of some of our past work, feel free to review our website portfolio.
2How long will will it take to create my new website?
The length of time it takes to create a fully functional website depends on the functionality required, the number of pages and the number of revisions you require. Any delays to this will depend on how quickly you can send your initial information. That said, on average, the timeframe for the turnaround is around 4 weeks.
3How can you help if I already have a website?
Good question. At Octopus Digital we believe a strong website is the first step to building a successful business. If you already have a website that you feel isn’t performing well or isn’t delivering your business new leads then here is what we can do. First things we do is to proform a Digital Health Check on your website. This is free and can tell us how your site is performing and if there are any obvious flaws. Once this is done we can either repair the problems in your existing website or if they are unfixable, design you a new website that works and you’re happy with.
4Do I need a website that’s mobile-friendly?
Yes, mobile optimisation is becoming more and more important—especially since Google is becoming focused on mobile first. The websites we develop are fully responsive and look great on all devices. There is no charge extra for a mobile-friendly website – it now comes standard as part of our services.
5What is local SEO?
Search engine optimisation, known as SEO for short, is the process we use to maximise the number of visitors who come to your website. Website optimisation is all about ensuring that your site appears high on the list of results returned by a search engine.
6How can local SEO help my business?
Local SEO enables your business to not only rank in search engines for the suburb your business is in but also for surrounding suburbs. This in turn increases your reach and the number of potential customers that find out about your service.
7Will my website be optimised for search engines?
Yes, our websites are 100% SEO-friendly. It’s our obligation to our clients to make the websites we create are visible online and adhere to SEO best practices.
8Where will my website be hosted?
Your website will be hosted in Sydney, Australia with redundant infrastructure services in other locations. Sydney is the major interconnection point for international traffic traversing to and from Australia. Our Data Centre operates N+1 across all critical infrastructure with regular testing and maintenance, providing excellent uptime and reliability.
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Learn how Octopus Digital can help grow your business.