Personalisation is accomplished by changing site messaging, content and some design aspects based on;
Mobile inspired website designs
Number of previous visits
Visitor’s physical location and more
A restaurant sprinkles its site with special effects for different holidays.
A kennel shows first-time visitors a video of their facilities.
A photographer’s site displays a contact form to visitors who arrive after 5 pm so they can leave contact information.
Site visitors have short attention spans
Attracting their attention quickly is important
Visitors want the information they are looking for right away
80% of people say they are more likely to do business with companies that offer personalised experiences.
59% of companies plan to use personalisation (but aren’t using it yet!).
Personalised Calls-to-Action (CTAs) perform 202% better than other CTAs.
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